The rude sound of silence

March 4, 2012 - 15:58 | 0 replies

dreaming

In time to time it happens: A potential client asks for a quote and I give it. And then nothing. After a week or two I'm very much aware the price was too high and I got silence treatment. Of course it's a missed opportunity, not just for me but for client as well. No negotiations. No new offer. Nothing gets done.

It's a really rude thing to do. Saying "this is too much for me" wouldn't be rude at all. Or maybe asking for a new price, better suited for your budget. The silent treatment kind of leaves me hanging and results to really unnecessary awkwardness.

Actually if the budget is really tight it would be easier for both parties to just present it out front: "I have 1000 euros to spend, what can I get for it?" Maybe you cannot get a full e-commerce site with all flavors, but at least you'd get something instead of good old nothing.

Suomeksi (In Finnish): 

Silloin tällöin käy niin, että potentiaalinen asiakas pyytää minulta tarjouksen, jonka teen. Ja sitten en kuule tästä potentiaalisesta asiakkaasta pihaustakaan. Viikon tai parin jälkeen on selvää, että hinta oli liian korkea. Huomattavasti vähemmän tylyä ja noloa olisi vain vastata, että tämä on liikaa minulle. Tai ehdottaa siihen omaan budjettiin paremmin sopivaa hintaa. Itse asiassa, varsinkin jos budjetti on tiukka, olisi molemmille osapuolille paljon helpompaa, jos se esitettäisiin heti alkuun: "Minulla olisi 1000 euroa, mitä voisin saada sillä?" Ehkä et saisi mitään laajaa verkkokauppaa kaikilla mausteilla, mutta ainakin voisit saada jotakin.

Subscribe

Get exclusive branding and web tips, stories and notes straight in your inbox once a week:




Powered by Mad Mimi.
Mervi Emilia

Hello, I'm Mervi Emilia!

Online since 1997. I'm the Web Goddess, a geek, cat person, dreamer, awesome, always right, awkward, quite boring and easily offended. This is my blog about web design, social media, life, marketing and business. Have some tea!

Twitter Follow @tasselflower
Twitter Follow @helmikuunet
Facebook Like on Facebook
Google+ Circle my Google+ Profile
Google+ Circle my Google+ Page
Pinterest Follow on Pinterest
Instagram Follow on Instagram
Flickr Follow on Flickr
RSS Subscribe to RSS

Subscribe

Get exclusive branding and web tips, stories and notes once a week:




Powered by Mad Mimi.

Made In Helmikuu - Web visibility with a homespun twist

Yearly archives